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..........

WaterWare Internet ServicesWaterWare Court Case Management Solution —Waterware Internet Services, Inc.

Description

The WaterWare Court Case Management solution leverages DocuShare by creating a pre-set collection hierarchy based on new case numbers. This solution enables court systems to bring case documents into DocuShare for secure storage and fast retrieval, while maintaining a clear and easily managed system of files for individual cases.

As a new case is assigned, users enter the case number into a custom interface, which generates the creation of pre-set DocuShare collections (correspondence, interviews, filings, motions, etc.) required to support the case through pre- and post-trial activities. Users can bring digital documents into the collections, where metadata is created and applied based on the collection and case number.

A built-in upload utility also enables users to scan paper documents directly into DocuShare, where metadata and permissions are automatically applied based on case number within the upload process. The DocuShare Email Agent supports automatic routing of all case files as attachments to constituents working outside the private network, and supports subscription notifications when new case files enter the system.

The WaterWare Court Case Management solution further integrates with 3rd party case management software, allowing users to access DocuShare’s storage, search, and retrieval tools from within the case management system.

Benefits

  • Supports fast search and retrieval of key documents and critical files
  • Reduces administrative costs associated with handling paper files as well as managing and creating new files
  • Eliminates cost and time associated with routing and sending court documents to internal and external constituents
  • Productivity increases by having all pertinent case information readily available for faster action

Details

Industry:
Any
Supplier:
WaterWare Internet Services, Inc.
Category:
Case Managementt
Contact:
David Langemak
Address:
6830 Via Del Oro, Suite 210
San Jose, CA 95119
Email: ps-ww@waterware.com
Web:
waterware.com
Phone:
Toll-free: 888-787-8222
 

About Waterware Internet Services, Inc.

WaterWare Internet Services is a privately held Internet Systems Engineering company founded in 1999, and a Xerox DocuShare integrator for over 5 years. Clients look to WaterWare's team of Internet architects, software engineers and Web site designers as a alternative to an expensive full-time Web development, IT and security staff, or as a source of additional resources during critical project deadlines. WaterWare offers DocuShare solutions, customization, training, and hosting services. See Court Case Management, Policy Management & Contracts, and SAP Portal Integration, and visit www.waterware.com.

Resources

bullet Customer: U.S. District Court
bullet Brochure: WaterWare Court Case Management
bullet Provider: www.waterware.com

Infonomics Weekly Podcast Series – “Order in the Court” (July 2009)
bullet Part 1: Interview with integrator WaterWare Listen to podcast
bullet Part 2:  Interview with customer LA Pretrial Services Listen to podcast