1. What is DocuShare 4.0?

DocuShare 4.0, a highly intuitive Web-based enterprise content management (ECM) application, provides essential tools for document-intensive organizations to collaboratively capture, manage, share and deliver information easily and cost effectively throughout the life of the document.

DocuShare makes organizations more efficient, more accountable, and more secure by providing tools for managing documents and content and the processes that utilize them. Out-of-the box, DocuShare provides a sophisticated set of document management, collaboration, search, workflow, and basic image capture tools. As requirements dictate, customers can add other ECM modules that facilitate more sophisticated scanning integration, archiving, disaster recovery, advanced workflow, or records management.

Our "buy what you need, when you need it" approach makes DocuShare truly affordable, scalable, and extensible thus reducing the risk and optimizing the time and cost of managing critical enterprise content and ensuring low Total Cost of Ownership (TCO) and high Return on Investment (ROI). Tight integration with Xerox multifunction devices gives customers an easy, convenient Document Lifecycle solution from capture, to document management, to final record storage.

2. I currently have DocuShare 3.x. Why should I upgrade to DocuShare 4.0?

The new capabilities offered within DocuShare 4.0, as well as the add-on modules, make DocuShare 4.0 a compelling upgrade for any organization that is experiencing increasingly sophisticated or mission-critical needs for imaging, document management, workflow, collaboration, disaster recovery, and compliance. DocuShare 4.0 offers enhanced usability; improved collaboration and personalization; easy-to-use process automation and document routing; more granular document and content management; significantly enhanced search performance and capabilities; improved logging and reporting; and more secure scanning.

In addition, the enhanced version management functionality in DocuShare 4.0 addresses security and compliance issues with dynamic/frequently reviewed content such as HTML pages, policies, and legal contracts. You can define a specific version of a document as "preferred" to ensure ongoing access of that content for authorized users, while simultaneous editing/reviewing is taking place on other versions.

With DocuShare 4.0, we offer three new add-on modules that further extend the functionality of DocuShare: DocuShare Archive Server; DocuShare Email Agent, and DocuShare Records Manager.

And finally, DocuShare 4.0 offers an end-to-end document lifecycle management solution, spanning from document image capture to archiving to final record disposition.

3. I currently have DocuShare 2.2 installed. Why upgrade to DocuShare 4.0?

If you haven't looked at DocuShare lately, we hope you'll take the time to evaluate the great improvements since version 2.2. The DocuShare 3.0 server was rewritten from the ground up on a powerful Java platform with an all new user interface. Check out this list of DocuShare enhancements to see why upgrading to DocuShare 4.0 makes sense. In addition, support for DocuShare version 2.2 ended in July; you can no longer get support for version 2.2. Despite missing the 3.x upgrade we are offering our 2.2 customers in the US a limited time discount to upgrade to version 4.0. To take advantage of this great offer call 1-800-735-7749. (For 2.2 customers outside the US, contact your Xerox Sales Representative.)

4. Who should use DocuShare 4.0?

Because DocuShare 4.0 offers benchmark ease of acquisition, deployment, administration, and use, and can rapidly scale from the workgroup to the enterprise, it is ideal for virtually every type of document-intensive process or organization. DocuShare 4.0 out of the box offers a powerful document management engine with comprehensive functionality that allows teams of any size to meet compliance issues, be more efficient and productive, and enjoy a lower TCO and faster ROI. DocuShare 4.0 is the affordable, essential Enterprise Content Management (ECM) solution that meets tactical needs today and grows to support business imperatives with a fully extensible and customizable offering. And customers can get up and running with a basic DocuShare 4.0 configuration in days, not weeks or months, enabling customers to incrementally add functionality to that core server as their needs demand, making DocuShare 4.0 a very compelling solution for growing organizations or risk-adverse environments.

5. How does DocuShare 4.0 differ from other enterprise content management applications available?

DocuShare leads the industry in ease of use and speed of deployment and is still the most cost-efficient cross-platform solution on the market today. And 4.0 continues DocuShare's tradition of offering superior functionality and ease of use at a very compelling price point. But 4.0's unique attributes don't end there. DocuShare supports heterogeneous environments, is more easily deployed and used, offers greater flexibility and control to users, is more easily extended, and is tightly integrated with Xerox scan-enabled multifunctional devices (MFDs). This allows Xerox to offer customers a direct scan-to-Web solution that runs on Windows, Solaris or Linux - an industry first. And DocuShare in conjunction with scan-enabled Xerox multi-function devices provides a single-source integrated solution for document scanning and processing, and seamlessly extends to enable storage in our Records Management system.

DocuShare 4.0 manages any kind of electronic content plus DocuShare-specific content such as calendars, URLs, discussions and collaborative content. DocuShare 4.0 also supports heterogeneous environments, can be community-maintained and provides a roster of enterprise content management capabilities immediately upon install. Customers can get up and running with a basic DocuShare 4.0 configuration in days, not weeks or months, and customers can incrementally add functionality to that core server as their needs demand.

DocuShare 4.0 provides complete document lifecycle management, powerful full-text index/search/retrieval from Verity, and an expanding array of collaboration and Web content management capabilities. And DocuShare 4.0 is from Xerox, a trusted brand with strong roots in document management. Overall, DocuShare 4.0 helps our customers realize time, cost and resource efficiencies, address compliance requirements, and significantly improve productivity in their document-centric business processes.

6. What platforms does DocuShare 4.0 run on?

The DocuShare 4.0 Server runs on Windows, Solaris, and Linux.

7. What are the DocuShare 4.0 system requirements?

Click here for DocuShare 4.0 System Requirements.

8. Can I see how others have used DocuShare?

DocuShare is installed at over 4,500 companies, in 71 countries, solving a diverse range of business problems. Here are some sample applications:

  1. An Enterprise Content Management (ECM) solution supporting regulatory compliance and business recovery initiatives for a global enterprise.
  2. A Community Information Portal for local governments, schools, and large enterprises
  3. A secure document repository for managing electronic and hard-copy documents in healthcare, insurance, finance, etc
  4. A secure document distribution system for personalized information sharing in global organizations; business-to-business transactions or business-to-customer communications in organizations of all sizes
  5. A secure collaborative workspace and project management tool in global enterprises, including product development in high-tech/aerospace manufacturing, R&D in medical, education and healthcare institutions or information sharing in law enforcement and military.
For more information on DocuShare customers and how they use our product, view our Success Stories.

9. What languages is DocuShare 4.0 available in?

DocuShare supports International English, French, German, and Spanish, as well as Japanese (through Fuji Xerox in Japan). For more information please visit http://docushare.xerox.com/ds/langpacks.html
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